FREQUENTLY ASKED QUESTIONS

You can visually check some parts of a roof from ground level, but many roof issues are difficult or unsafe to inspect properly without access. Where suitable, drone access can provide a clearer external view of high-level and hard-to-reach areas without immediately relying on scaffolding, ladders or roof access. DAS can provide a Visual Inspection where you need clear external visual evidence, or an Aerial Assessment where you need more detailed commentary and recommended next steps.

For many visible roof concerns, drone access can be a practical first step. It can help capture external evidence of slipped or damaged tiles, chimney issues, gutter problems, storm damage, visible cracking or hard-to-access areas. This does not replace intrusive investigation or specialist access where required.

A chimney can often be visually reviewed using drone access where safe, suitable and legally permitted. This may help identify visible concerns such as damaged pots, failing mortar, open joints, cracking, vegetation, staining, loose flashings or general deterioration.

Blocked, leaking or damaged gutters can sometimes be difficult to see from ground level, especially on higher properties. A drone-based visual inspection may help capture evidence of visible blockages, damaged rainwater goods, poor falls, overflow staining, vegetation or access constraints.

After high winds or severe weather, drone access can help capture external visual evidence of storm-related concerns such as slipped roof coverings, damaged ridges, loose flashings, damaged chimneys, affected gutters or visible elevation damage.

Not always. Scaffolding may be necessary for repair works, close physical inspection, intrusive investigation or safe contractor access. However, where the concern is external and visible, drone access can often provide a useful first-stage visual record.

DAS can inspect visible external areas associated with a suspected leak, such as roof coverings, valleys, flashings, chimneys, gutters, outlets and adjacent elevations. A drone inspection cannot guarantee the internal cause of a leak where hidden, covered or inaccessible defects are involved.

No. Drone access can help capture visible external evidence, but it cannot see through roof coverings, walls, ceilings, insulation or concealed construction. Where hidden defects are suspected, further investigation by a suitable contractor or specialist may be required.

Visual Inspection - Tier 1 is designed to help you see the issue clearly. Aerial Assessment - Tier 2 goes further with a more detailed review of visible evidence, construction-informed commentary, likely significance, apparent extent, priority where appropriate and recommended next steps.

That depends on what you need the inspection to help you decide. Visual Inspection may be suitable if you mainly need clear external visual evidence. Aerial Assessment may be better if you need more detailed commentary, priority and recommended next steps. Bespoke support may be suitable where your requirement sits outside a standard inspection package.

DAS does not act as a quantity surveyor or guarantee whether a quote is commercially fair. Where suitable, DAS can provide visual evidence or assessment commentary to help clients better understand visible property concerns before discussing repair scope with a contractor.

DAS may be able to provide a post-works visual record or, where suitable, a post-repair review of visible external evidence. DAS does not automatically provide contractor supervision, certification, warranty validation or formal sign-off unless agreed within a bespoke written scope.

Yes, where suitable. DAS can provide pre-works visual records, aerial evidence and inspection reports before repairs begin.

Yes, where suitable. DAS can capture external visual evidence after storm damage and help clients understand what is visibly affected.

DAS may provide visual evidence or reporting that supports insurance-related discussions, but DAS does not act as a loss adjuster, insurer, legal adviser or guarantee claim outcomes.

DAS may provide an aerial-only visual record of external areas. This does not replace a formal building survey, mortgage valuation or specialist inspection.

Yes, where suitable. Estate agent aerial imagery, property marketing footage and house tour videos may be considered under Bespoke Advisory, Validation & Aerial Support and quoted individually.

No. Submitting the website form only sends an enquiry to DAS. DAS will review the information provided and confirm whether the service is suitable before recommending the most appropriate inspection route and issuing a written quotation.

Yes. Requesting an inspection quote through the website does not commit you to payment or confirm a booking.

Not at Phase 1. To keep the enquiry process controlled and avoid unnecessary file storage, the website form will not allow direct photo uploads. If selected photos, videos, contractor quotes or previous reports would help with quotation review, DAS may ask you to email relevant files separately.

DAS is based in Devon and serves Devon, Somerset, Cornwall and surrounding areas. Wider UK projects may be considered by quotation where suitable.

Drone operation depends on weather, wind, visibility, site conditions and safety. DAS will only operate where conditions are suitable and where the flight can be carried out safely and legally.

Not always. Every enquiry is reviewed for suitability, access, scope, safety, weather, airspace restrictions, privacy considerations and safe/legal drone operation.

This depends on the site, access arrangements and agreed scope. DAS will confirm what is required before attendance.

Yes. The client must have authority or permission to request the inspection and allow access where required.

Possibly, but this must be reviewed before attendance. Roads, neighbouring properties, people, overhead cables, trees, restricted airspace or sensitive locations may affect whether the operation is safe, suitable and legally permitted.

No. DAS provides visual inspection, aerial assessment and bespoke support within agreed scope. DAS does not automatically provide formal structural calculations, structural sign-off, statutory inspection or regulated professional services.

No. DAS does not carry out repair works and does not use inspections as a route to sell remedial work.

Photos are the evidence. DAS is the judgement, structure and clarity behind them. DAS combines controlled visual capture, selected relevant evidence, construction-informed review, plain-English reporting and decision support.